We collect personal and contact details when you use our website, book an appointment, or communicate with us. This may include your full name, email address, phone number, gender, date of birth, and any medical information or comments you voluntarily share in appointment forms. We also gather automated technical info, such as IP addresses, browser types, and cookies to store settings (such as light/dark mode).

We implement robust security measures to safeguard your personal and medical information. In compliance with the Information Technology Act, 2000, and other relevant healthcare security standards in India, we use secure servers, data encryption protocols, and strict access controls. Only authorized hospital administrators and healthcare professionals are allowed to access your data.

Shivam Akshayvat Hospital does NOT sell, rent, or trade your personal or medical data with third-party marketing companies. We only share relevant details with our designated specialist doctors and nurses directly involved in your care, or when required by law enforcement, regulatory authorities, or in absolute emergency situations to preserve patient safety.

As a patient of Shivam Akshayvat Hospital, you have the right to access, inspect, and update your personal records stored in our database. You can request changes or deletion of your contact details by writing to our administrative officer. Please note that certain billing records and medical logs cannot be deleted due to medical regulatory and statutory records retention laws.